Honeywell Launches AI-Powered Solutions for Customized In-Store Shopping with Google Cloud

Transforming Retail: Honeywell’s Smart Shopping Platform

In a rapidly evolving retail landscape, the fusion of technology and consumer experience is paramount. Honeywell is stepping up to the plate with its new Smart Shopping Platform, developed in collaboration with Google Cloud and 66degrees. This innovative solution aims to revolutionize the brick-and-mortar shopping experience through AI-enhanced personalization and accessibility.

The Future of In-Store Shopping

Launched on January 11, 2026, in New York, the Smart Shopping Platform signifies a major leap forward in how consumers and retailers interact within physical store environments. Built on the powerful capabilities of Google’s Gemini and Vertex AI, this platform enables shoppers to find products effortlessly and make informed purchasing decisions. No more wandering helplessly through aisles—this platform promises to streamline the shopping journey, making it both more efficient and enjoyable for consumers.

Addressing Consumer Frustrations

Retail shopping often comes with its own set of challenges. As David Barker, President of Honeywell Productivity Solutions and Services, notes, “There is nothing more frustrating than roaming through a store unable to find the last item on your grocery list.” The Smart Shopping Platform directly tackles these challenges by offering quick solutions. Whether it’s locating a specific product or suggesting alternatives when stock is low, shoppers can expect a smoother experience.

Technology at the Core

The Smart Shopping Platform operates as a cloud-based solution that connects digital data to the physical shopping experience. Leveraging Honeywell’s Mobility Edge™ hardware along with Google Cloud’s AI technology, it delivers personalized guidance and real-time product information. This marriage of cutting-edge technology not only mimics the ease of online shopping but also enhances the in-store experience by making it more interactive and engaging.

Personalization and Navigation

One of the standout features of the platform is its ability to provide personalized shopping experiences. By linking loyalty accounts to Honeywell devices like the CS32 Personal Shopper, consumers unlock tailored recommendations based on their shopping history and preferences. Furthermore, it offers step-by-step navigation through stores, simplifying the process of locating items and ensuring that no product goes unnoticed. If a desired item is out of stock, the platform will seamlessly suggest relevant substitutes, mirroring the convenience of e-commerce.

Empowering Retail Staff

The benefits of the Smart Shopping Platform extend beyond the customer experience. Retail workers equipped with devices such as the Honeywell CT70 can utilize the platform to offer immediate, customized assistance to shoppers. With instant access to detailed product information and store layouts, employees can serve as informed guides, enhancing the overall service quality within the retail environment. This transforms staff into knowledgeable resources that can significantly improve customer satisfaction.

A Collaboration of Giants

The Smart Shopping Platform is the culmination of Honeywell’s continued partnership with Google Cloud, aiming to push the boundaries of technology across various sectors. The collaboration focuses on more than just retail; it’s a versatile solution poised to optimize operations across different industries through the power of AI. The platform is set to launch in February 2026, promising to reshape the retail landscape.

Comprehending Honeywell and Google Cloud

Honeywell remains a leading figure in multiple industries, offering innovative solutions ranging from aerospace to automation. The company’s focus on making operations smarter and more efficient aligns perfectly with its introduction of the Smart Shopping Platform. Meanwhile, Google Cloud provides state-of-the-art infrastructure and AI technology, enhancing capabilities that help organizations transform their operations.

The Role of 66degrees

As a Premier Partner within the Google Cloud ecosystem, 66degrees brings essential expertise to this collaboration. They specialize in platform modernization and AI/ML implementation, ensuring that the Smart Shopping Platform’s foundation is robust. Their commitment to helping organizations thrive in the age of AI plays a crucial role in the platform’s development.

For more detailed insights into Honeywell’s innovative solutions in the retail space, visit their official site and explore how they are shaping the future of shopping through technology.